Those following fuel price hikes in India would often remember the drama that happens on the day the fuel price hike comes into effect. If the price increase is significant, petrol bunks close early. Typical reasons include a lot of people rushing to re-fuel their vehicles to save a bit on fuel costs and some (very few) really silly minded petrol bunks trying to sell their stock at a higher cost on the next day.

This time we also had a Rs. 50 hike in the gas cylinder price. I happened to come across the drama played by the gas agency with people at my own home. This is what happened

We had a cylinder booked 2 days before the price hike. It was delivered the day after the price hike. The gas agency guys had the old price on the bill ( it was booked earlier right ). So far so good. However , they asked for the new price. Trained to handle such situations, we refused to pay. We gave the gas agency two choices. 1) accept old price 2) give us a new bill with new price. They refused to comply with both options and took the cylinder back.

We called up HP and promptly complained the cheating attempt by the gas agency. After couple of calls, the gas agency brought a new cylinder ( of course with a new bill ).

While we did lose 3 days in the process, at the end of it there was a satisfaction that we refused to accept bad behaviour.

What do YOU do in such situations????